Shipping policy

At Heather Loraine Cosmetics, we are committed to delivering your order quickly, securely, and with care. Please review the information below for details on how we handle shipping.

Shipping Origin

All orders are shipped from our facility at:

7380 West Olive Ave, Peoria, AZ 85345

Domestic & International Shipping

We ship within the United States and offer international shipping to select countries.
International shipping rates and delivery times may vary depending on the carrier and destination.

Carriers & Shipping Options

We ship through the following carriers:

  • UPS

  • FedEx

  • USPS

Shipping speeds offered through UPS at checkout include:

  • Standard

  • Express

  • Overnight

Shipping speed availability and pricing will be shown at checkout.

Order Processing Times

  • Orders placed Monday through Friday before 3 PM MST will ship the same day.

  • Orders placed after 3 PM MST on Fridays, or over the weekend, will be processed and shipped the following Monday.

  • Orders are not fulfilled or shipped on weekends or holidays.

Shipping Rates

Shipping is charged at checkout and based on your location, carrier, and selected service.

We do not offer free shipping thresholds at this time, but we do occasionally provide discount codes or coupons.

Order Tracking

Once your order is placed, you will receive an email confirmation with your tracking number and shipping details.

Lost, Stolen, or Damaged Packages

If your order is lost, stolen, or arrives damaged, we will work promptly to ensure a solution and that you receive your items. Your satisfaction is important to us.

Shipping Insurance

Shipping insurance is available at checkout for added protection during transit.

PO Boxes and Military Addresses

We do ship to:

  • PO Boxes

  • APO/FPO military addresses via USPS

If you have any questions regarding your order or shipping, please contact our team at:
hlcocllc@gmail.com